Service Description

Summary

Last updated: 6 August 2025

The JUSP service collects, aggregates and presents usage data for online resources from suppliers on behalf of participating libraries and library consortia. JUSP not only offers a single point of access to usage data, it also provides institutions with time-saving reports and analytical tools. These are supported by user guides and support materials. JUSP uses the COUNTER API to gather COUNTER usage reports. Through its own COUNTER API, JUSP enables institutions to re-harvest data into their library management tools for local analysis.

Compliance with Release 5.1 of the COUNTER Code of Practice became mandatory with delivery of January 2025 usage reports in February 2025.

The previous version, Release 5 (R5) of the COUNTER Code of Practice, was in effect from January 2019 to December 2024. Suppliers are required to provide R5 reports until March 2025.

The JUSP portal provides access to COUNTER R5 reports and is developing support for COUNTER 5.1 reports during 2025.

COUNTER reports harvested

Publishers and suppliers

JUSP harvests data from participating suppliers that provide COUNTER-compliant data and have implemented the COUNTER API (formerly known as SUSHI). The Participants page lists the platforms and suppliers currently working with JUSP and which Release is available.

COUNTER Release 5.1 reports

Currently in development. Further information can be found in our COUNTER 5.1 FAQ.

COUNTER Release 5 (R5) reports

JUSP currently harvests three of the COUNTER R5 reports: Title Report (TR) which covers both books and journals, Platform Report (PR), and Database Report (DR).

When a supplier makes compliant R5 reports available, JUSP will gather data back to January 2019 when these reports are provided by the supplier via COUNTER API (formerly sushi).

We will continue to collect R5 reports where possible until R5.1 is established.

Processes

Data is collected monthly for the preceding month as and when suppliers release reports. Suppliers have 28 days to provide reports.

JUSP performs automated and spot checks on the reports before loading data and reports any compliance issues to suppliers.

When the team is notified that a supplier restated data, JUSP will re-harvest and replace the data and maintain a record of these restatements.

Access to data

Portal access and authentication

The main route to accessing data is through the Portal. Access to the Portal is managed through the UK Access Management Federation (UKAMF), Open Athens Federation or a bespoke Shibboleth mechanism.

Institutions listed in the UKAMF or Open Athens Federation will be able to access JUSP using their institutional credentials. Institutions can choose to mediate access to only allow specific individuals if they wish.

Institutions not listed in the UKAMF will be provided with a separate login.

Reports

JUSP presents data for journals, books, platforms and databases in a range of standalone, aggregated and summary reports.

For R5 this includes standard views, custom views, summary-level reports, individual title reports, as well as functionality to filter COUNTER reports. A description of R5 usage reports available to libraries is available in the guide: R5 reports, views and functionality in JUSP.

COUNTER API (formerly SUSHI)

JUSP's R5 COUNTER API (formerly sushi) service enables libraries to gather usage data from JUSP for import into other usage statistics products.

The R5 COUNTER API (formerly sushi) service is currently interoperable with Alma, LibMetrix, 360 Counter, EBSCO Usage Consolidation, Intota, OCLC WorldShare License Manager, and in-house systems.

The JUSP team will work with systems vendors to add additional products that institutions request.

The R5.1 COUNTER API service will be released later in 2025.

Reports by Email Delivery

JUSP offers a small selection of pre-set R5 reports for delivery by email to specified email addresses. Emails will be sent with the requested reports each month with statistics for the preceding month, once all relevant supplier reports have been collected for that institution.

Support

Support for using JUSP, working with usage data and COUNTER reports is provided online through guides, use cases, case studies, webinar recordings, and a helpdesk.

Updates to the service description

Date	Brief description
6 August 2025	Amended references for SUSHI to COUNTER API (formerly sushi).
19 February 2025	Removed references to Release 4 (R4) reports. Added information about COUNTER 5.1. Updated terminology.
12 January 2023	Removed references to JUSP's R4 SUSHI server.